ROGER365 Update: Action required for new feature: searching in groups Feb 02 at 07:30am CET Connectivity maintenance Feb 03 at 11:00pm CET

All services are online

Last updated on Jan 30 at 08:07am CET

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Previous incidents

Jan 25, 2023

Instability of RTP servers

Resolved Jan 25 at 01:33pm CET

We are currently investigating 2 alerts about instability on our RTP servers which caused disconnected calls on the specific servers.
As soon as we have more details about the issue, we'll update this report.


UPDATE 14:15
We have isolated the issue so the issue won't affect all of our customers.


UPDATE 15:30
We continuously monitoring the issue and isolated our internal routing so it won't affect the vast majority of our customers.

----------------...

Microsoft outage affecting Voice365 customers

Degraded

Resolved Jan 25 at 11:04am CET

The issue seems to be resolved by Microsoft, as we dont see any alarms within our monitoring. Microsoft has also mentioned the following on their statuspage:

We’ve identified that a wide-area networking (WAN) routing change caused impact to the service. We’ve rolled back the change and monitoring the service as it recovers. Some of the customers who had previously reported impact are also reporting recovery.

3 previous updates

Hosting Control Portal (VCD) is down

Downtime

Resolved Jan 25 at 08:11am CET

Hosting Control Portal (VCD) recovered.

1 previous update

ROGER365 slow response times from MS Graph and Microsoft Login

Degraded

Resolved Jan 25 at 06:39am CET

Resolved
ROGER365 informed us that they dont see any issues anymore, so we will close the incident.

3 previous updates