Previous incidents

May 2024
May 06, 2024
1 incident

VCD portal maintenance

Maintenance

Resolved May 06 at 07:30pm CEST

On monday, May 6 we will perform maintenance on our VMware hosting clusters between 19:30 and 21:00 CET. During the maintenance the vCloud portal (vcd.onecentral.net) will not be available. Virtual Machines will not be affected by the maintenance and will remain online.

April 2024
Apr 30, 2024
1 incident

Degraded Voice Services

Downtime

Resolved Apr 30 at 08:40pm CEST

At approximately 20:10 we've detected an outage with one of our database clusters. This issue interrupted the internal replication procedures which in effect created a split-brain problems when it comes to various data I/O operations (SIP registrations, concurrent calls checks, etc).

The issue originated from our VoicePortal, which was temporary disabled in order to restore stability of the affected database cluster. During the recovery some SIP registrations were terminated in order to sp...

2 previous updates

March 2024
Mar 29, 2024
1 incident

Degraded hosting performance / stability

Degraded

Resolved Mar 29 at 01:55pm CET

We have identified the root cause and implemented a fix, we will continue to closely monitor the platform.

1 previous update

Mar 28, 2024
1 incident

Storage maintenance AMS1 & AM7

Maintenance

Resolved Mar 28 at 08:00pm CET

On Thursday 28-03-2024 between 20:00 and 23:00 CEST we will perform maintenance on our storage systems. The maintenance will not result in downtime. All systems will remain available as normal.

Mar 27, 2024
1 incident

Maintenance VMware hosting cluster

Maintenance

Resolved Mar 27 at 09:51pm CET

maintenance finished successfully

1 previous update

Mar 07, 2024
1 incident

Storage maintenance AMS1 & AM7

Maintenance

Resolved Mar 07 at 09:00pm CET

On Thursday 07-03-2024 between 21:00 and 23:00 CEST we will perform maintenance on our storage systems. The maintenance will not result in downtime. All systems will remain available as normal.