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Degraded

ROGER365 issue signin Contact Search window

Jun 12, 2023 at 1:33pm UTC
Affected services
ROGER365

Resolved
Jun 16, 2023 at 8:40am UTC

ROGER365 has confirmed the update has been released. With this information we will close the incident. If you have any issue please send an Email to service@onecentral.nl

Updated
Jun 15, 2023 at 8:50am UTC

ROGER365 has confirmed that the bug fix will be deployed tomorrow at morning. The token is still has a validation period of 1 hour but will refresh if you are working in the contact search field. If you dont use this the validation will expire and you will need to re-signin again after ~1 hour.

Updated
Jun 13, 2023 at 10:00am UTC

ROGER365 is testing a fix in their Staging environment if everything goes well the bugfix will be deployed to Production at Friday’s morning. We will inform you when the deployment date is confirmed by ROGER365

Created
Jun 12, 2023 at 1:33pm UTC

Currently there is a known issue with the signin of the ROGER365 Contact search. We have informed the vendor, and are awaiting progress updates.