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Degraded

New calls behind NAT

Jan 24, 2024 at 12:49pm UTC
Affected services
Core Services

Resolved
Jan 24, 2024 at 1:25pm UTC

We've deployed an experimental update of our systems which addresses the issue.

We will be monitoring our services for further issues

Created
Jan 24, 2024 at 12:49pm UTC

We are investigating reports for issues with calls initiated from PBX or end-user devices behind NAT. In specific network setups the NAT handling of our core services is malfunctioning which is leading to inability to make outbound calls.