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Degraded

Issues with calls to/from Belgium, Germany, United Kingdom

Feb 9, 2024 at 9:42am UTC
Affected services
Core Telephony Network

Resolved
Feb 9, 2024 at 12:02pm UTC

We have received an update from the upstream provider that the networking issue is now resolved. Our preliminary checks have confirmed this.

We are closely monitoring our upstream(s).
In case you are still experiencing issues with reachability or audio quality, please contact us over the standard support channels.

Updated
Feb 9, 2024 at 10:57am UTC

We have detected a number of issues with calls originating from and to Germany. The issues are caused by an upstream provider.

The upstream provider has acknowledged the issue. We are working on potential workarounds and fixes.

Created
Feb 9, 2024 at 9:42am UTC

We have detected a number of issues with calls originating from and to Belgium. The issues are caused by an upstream provider.

We are currently investigating possible solutions and workarounds.