Back to overview

No ring back tone when dialling to Belgium destinations

Mar 5, 2025 at 11:29am UTC
Affected services
Core Telephony Network

Resolved
Mar 7, 2025 at 6:07pm UTC

We have received an update from our upstream provider. They have reported that the issue has been resolved. Our internal tests have confirmed their statement.

We are going to continue monitoring and testing our systems for the issue.

Created
Mar 5, 2025 at 11:29am UTC

We are currently experiencing missing ring back tone when dialing towards Belgium destinations.
Our preliminary investigation has identified the fault with an upstream provider. We're currently working with them to address issue affecting our customers.