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Last updated on May 01 at 11:51pm CEST

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Gateway AM7
Gateway AMS1
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Previous incidents

Apr 30, 2024

Degraded Voice Services

Downtime

Resolved Apr 30 at 08:40pm CEST

At approximately 20:10 we've detected an outage with one of our database clusters. This issue interrupted the internal replication procedures which in effect created a split-brain problems when it comes to various data I/O operations (SIP registrations, concurrent calls checks, etc).

The issue originated from our VoicePortal, which was temporary disabled in order to restore stability of the affected database cluster. During the recovery some SIP registrations were terminated in order to sp...

2 previous updates