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Maintenance

Infrastructure migration

Dec 26, 2023 at 09:00pm UTC  –  Dec 27, 2023 at 03:00am UTC
Affected services
Core Services
Fax Services
Registration Services
SFTP Service
Core Telephony Network
Customer Portal
Voice Portal

Resolved
Dec 26, 2023 at 11:51pm UTC

Due to the migration of a database services it wasn't possible to make outbound calls via our platform between 22:30 and 00:39 CET. The underlying cause of this failure was identified and will be resolved in a future update.

Created
Dec 26, 2023 at 09:00pm UTC

We will be performing a series of migrations of our core infrastructure. While no downtime is expected, certain functions such as web portals, sftp services, fax services among others might be unavailable for short periods of time which shouldn't last more than 5 minutes.