Back to overview
Degraded

Degraded audio quality for Germany and Belgium

Jun 11, 2024 at 9:42am UTC
Affected services
Core Telephony Network

Resolved
Jun 12, 2024 at 8:05pm UTC

Our upstream carrier has reported a workaround which resolved the issue. No new occurrences were reported or detected in the last 24 hours.

Updated
Jun 11, 2024 at 12:32pm UTC

We have identified the affected components and took mitigating actions to minimize impact. We continue to closely monitor the platform.

If you still encounter degraded voice services, notify us via service@onecentral.net

Created
Jun 11, 2024 at 9:42am UTC

We have detected a number of issues with calls originating from/to Germany and Belgium.

We are currently investigating possible solutions and workarounds.