Previous incidents

June 2024
Jun 11, 2024
1 incident

Degraded audio quality for Germany and Belgium

Degraded

Resolved Jun 12 at 10:05pm CEST

Our upstream carrier has reported a workaround which resolved the issue. No new occurrences were reported or detected in the last 24 hours.

2 previous updates
May 2024
May 24, 2024
1 incident

Hosting Control Portal (VCD) is down

Downtime

Resolved May 24 at 07:36am CEST

Hosting Control Portal (VCD) recovered.

1 previous update
April 2024
Apr 30, 2024
1 incident

Degraded Voice Services

Downtime

Resolved Apr 30 at 08:40pm CEST

At approximately 20:10 we've detected an outage with one of our database clusters. This issue interrupted the internal replication procedures which in effect created a split-brain problems when it comes to various data I/O operations (SIP registrations, concurrent calls checks, etc).

The issue originated from our VoicePortal, which was temporary disabled in order to restore stability of the affected database cluster. During the recovery some SIP registrations were terminated in order to sp...

2 previous updates