Previous incidents

We are currently investigating an issue regarding Crossnetworks/levelfour
We will come back later with more details.

UPDATE

Er is een storing gemeld op de status pagina van Levelfour:
https://api.nxterp.nl/levelfour/Incidents/FWRLFZU/

UPDATE

Onze uplink met Levelfour is weer online.

On Wednesday, July 13, between 20:00 and 22:00 we will perform maintenance on our storage cluster. This maintenance will not affect system availability.

We are currently investigating an issue regarding KPN WBA.
We will come back later with more details.
The issue was caused by maintenance at KPN

We are currently investigating an internal issue regarding incoming calls. We have already rolled back an update which have resolved the issue at 8:30.

We will come back later with more details.

Update 9:30

Last night we were notified about database inconsistency and we were forced to apply an emergency fix. That fix was implemented at 7:50 this morning.
At 8:06 we were notified about high database load because of failures of delivery of incoming calls...

Customer Portal recovered.

Preventive maintenance work is carried out to maintain the quality of the KPN WEAS network. We are unable to provide a specific timetable or order of works. Please consider that the interruption may last during the complete Service Window on the 12th of May between 1:00 and 07:00 .

On Tuesday 03-05-2022 between 20:00 and 23:00 CEST we will perform maintenance on our storage systems.
during the maintenance storage nodes will be restarted one at the time. Due to the redundant design of our storage systems, this will not result in downtime. All systems will remain available as normal.