Previous incidents

July 2022
Jul 17, 2022
1 incident

Issue Crossnetworks/levelfour

Resolved Jul 17 at 10:30pm CEST

We are currently investigating an issue regarding Crossnetworks/levelfour
We will come back later with more details.

UPDATE

Er is een storing gemeld op de status pagina van Levelfour:
https://api.nxterp.nl/levelfour/Incidents/FWRLFZU/

UPDATE

Onze uplink met Levelfour is weer online.

June 2022
Jun 23, 2022
1 incident

Issue KPN WBA

Resolved Jun 23 at 01:54am CEST

We are currently investigating an issue regarding KPN WBA.
We will come back later with more details.
The issue was caused by maintenance at KPN

Jun 16, 2022
1 incident

issue incoming calls

Resolved Jun 16 at 08:45am CEST

We are currently investigating an internal issue regarding incoming calls. We have already rolled back an update which have resolved the issue at 8:30.

We will come back later with more details.


Update 9:30

Last night we were notified about database inconsistency and we were forced to apply an emergency fix. That fix was implemented at 7:50 this morning.
At 8:06 we were notified about high database load because of failures of delivery of incoming calls...

Jun 05, 2022
1 incident

Customer Portal is down

Downtime

Resolved Jun 06 at 09:08am CEST

Customer Portal recovered.

1 previous update

May 2022
No incidents reported