Previous incidents

April 2024
Apr 30, 2024
1 incident

Degraded Voice Services


Resolved Apr 30 at 08:40pm CEST

At approximately 20:10 we've detected an outage with one of our database clusters. This issue interrupted the internal replication procedures which in effect created a split-brain problems when it comes to various data I/O operations (SIP registrations, concurrent calls checks, etc).

The issue originated from our VoicePortal, which was temporary disabled in order to restore stability of the affected database cluster. During the recovery some SIP registrations were terminated in order to sp...

2 previous updates

March 2024
Mar 29, 2024
1 incident

Degraded hosting performance / stability


Resolved Mar 29 at 01:55pm CET

We have identified the root cause and implemented a fix, we will continue to closely monitor the platform.

1 previous update

February 2024
Feb 29, 2024
1 incident

Issues with calls to/from Germany


Resolved Feb 29 at 01:00pm CET

Issues with calls originating from and to Germany are no longer observed.

We will continue closely monitoring our services related to interconnects with Germany.

4 previous updates

Feb 09, 2024
1 incident

Issues with calls to/from Belgium, Germany, United Kingdom


Resolved Feb 09 at 01:02pm CET

We have received an update from the upstream provider that the networking issue is now resolved. Our preliminary checks have confirmed this.

We are closely monitoring our upstream(s).
In case you are still experiencing issues with reachability or audio quality, please contact us over the standard support channels.

2 previous updates