Previous incidents

At approximately 20:10 we've detected an outage with one of our database clusters. This issue interrupted the internal replication procedures which in effect created a split-brain problems when it comes to various data I/O operations (SIP registrations, concurrent calls checks, etc).

The issue originated from our VoicePortal, which was temporary disabled in order to restore stability of the affected database cluster. During the recovery some SIP registrations were terminated in order to sp...

We have identified the root cause and implemented a fix, we will continue to closely monitor the platform.

Issues with calls originating from and to Germany are no longer observed.

We will continue closely monitoring our services related to interconnects with Germany.

We have received an update from the upstream provider that the networking issue is now resolved. Our preliminary checks have confirmed this.

We are closely monitoring our upstream(s).
In case you are still experiencing issues with reachability or audio quality, please contact us over the standard support channels.