Previous incidents
New calls behind NAT
Resolved Jan 24 at 02:25pm CET
We've deployed an experimental update of our systems which addresses the issue.
We will be monitoring our services for further issues
1 previous update
VMware vCloud maintenance
Resolved Jan 11 at 08:00pm CET
On Tuesday, Januari 11 we will perform maintenance on our VMware hosting clusters between 20:00 and 23:00 CET. During the maintenance the vCloud portal (vcd.onecentral.net) will not be available. Virtual Machines will not be affected by the maintenance and will remain online.
Scheduled maintenance
Resolved Jan 04 at 08:00pm CET
On thursday 04/01/2024 starting at 20:00 we are installing updates on several systems. The maintenance will affect the following services:
- vcd.onecentral.net
- service.onecentral.net
During the maintenance these systems will be unavailable for a short time.
Infrastructure migration
Resolved Dec 27 at 12:51am CET
Due to the migration of a database services it wasn't possible to make outbound calls via our platform between 22:30 and 00:39 CET. The underlying cause of this failure was identified and will be resolved in a future update.
1 previous update
Infrastructure migration
Resolved Dec 25 at 11:00pm CET
We will be performing a series of migrations of our core infrastructure. While no downtime is expected, certain functions such as web portals, sftp services, fax services among others might be unavailable for short periods of time which shouldn't last more than 5 minutes.
Infrastructure migration
Resolved Dec 25 at 03:14am CET
The first stage of the planned maintenance was completed successfully.
No services were interrupted.
1 previous update
Schedules maintenance in datacenter AMS1
Resolved Dec 04 at 08:00pm CET
Monday starting at 20:00 we will be performing maintenance in our AMS1 data center. The maintenance is not expected to affect services.