Previous incidents
ROGER365 Transfer action not working
Resolved Oct 13, 2023 at 12:33pm UTC
Incident is resolved
2 previous updates
Voice365 Users and external PSTN callers may intermittently be unable to reac...
Resolved Sep 27, 2023 at 10:13am UTC
We see a positive improvement and we will close this incident on our side. More information about the root cause can be found in the Microsoft Service Health page under incidentID TM677554
1 previous update
Microsoft partial outage affecting all Voice365 customers
Resolved Sep 12, 2023 at 1:49pm UTC
Resolved:
We see a positive improvement since 15:18CEST and we will close this incident on our side. Microsoft has no incident posted of the short partial outage that just occured.
We strongly advice our customers and partners to raise a ticket with Microsoft in order to request more information about the root cause.
2 previous updates
Microsoft partial outage affecting all Voice365 customers
Resolved Sep 6, 2023 at 9:26am UTC
Resolved:
Microsoft will update the incident on their side via the Service Health portal.
We see a positive improvement since 10:45CEST.
3 previous updates
Internet connectivity issues
Resolved Aug 31, 2023 at 1:00pm UTC
Closing this status update, we will restore the connectivity as soon as the issue at the provider is stable.
2 previous updates
One way audio on incoming calls
Resolved Sep 1, 2023 at 11:33am UTC
We've got the confirmation from most operators (which aren't directly connected to us), the've adjusted the routing towards oneCentral to use more efficient routes.
If you still notice oneway audio calls, please don't hesitate to contact us on support@onecentral.nl.
2 previous updates