Previous incidents

The maintenance has concluded, and we're back up and running.
In case of any unforeseen issues despite our rigorous testing, please don't hesitate to contact our Service Desk.

Monday 23/10/2023 starting at 20:00 we will be performing maintenance on our KVM cluster. The maintenance is not expected to affect services.

Incident is resolved

The maintenance has concluded, and we're back up and running. In case of any unforeseen issues despite our rigorous testing, please don't hesitate to contact our Service Desk.

We see a positive improvement and we will close this incident on our side. More information about the root cause can be found in the Microsoft Service Health page under incidentID TM677554

Wednesday starting at 20:00 we will be performing maintenance in our AMS1 data center. The maintenance is not expected to affect services.

Resolved:
We see a positive improvement since 15:18CEST and we will close this incident on our side. Microsoft has no incident posted of the short partial outage that just occured.

We strongly advice our customers and partners to raise a ticket with Microsoft in order to request more information about the root cause.

Resolved:
Microsoft will update the incident on their side via the Service Health portal.
We see a positive improvement since 10:45CEST.

We will be releasing a minor update of our registration servers.
No downtime is to be expected.

Closing this status update, we will restore the connectivity as soon as the issue at the provider is stable.

We've got the confirmation from most operators (which aren't directly connected to us), the've adjusted the routing towards oneCentral to use more efficient routes.

If you still notice oneway audio calls, please don't hesitate to contact us on support@onecentral.nl.

We will be running a maintenance of one of our database clusters. During the maintenance window, some of our portals might unavailable for a short period (less than 2 minutes).

We have scheduled maintenance on the Voice365 User and Voice365 Bridge environment. We will perform firmware upgrades and also test high availability.