Previous incidents

July 2023
Jul 12, 2023
1 incident

Issues on our hosting environment

Degraded

Resolved Jul 12, 2023 at 9:54am UTC

We have analysed the logs of the VMware machine and the network switches. We see notifications of loss of link on one of the redundant connections.
We have secured the logfiles and will investigate the root cause on a later moment.

For now we will close this incident.

2 previous updates
June 2023
Jun 12, 2023
1 incident

ROGER365 issue signin Contact Search window

Degraded

Resolved Jun 16, 2023 at 8:40am UTC

ROGER365 has confirmed the update has been released. With this information we will close the incident. If you have any issue please send an Email to service@onecentral.nl

3 previous updates
Jun 03, 2023
1 incident

Some services are down

Downtime

Resolved Jun 4, 2023 at 12:28am UTC

As of 02:00 AM on 2023-06-04 all systems affected by the outage are fully restored. All virtual machines were migrated off of the faulty server.
Redundancy was fully restored.

The hardware fault is to be further investigated.

2 previous updates
May 2023
May 30, 2023
1 incident

Reseller Control Portal and oneCentral Website are down

Downtime

Resolved May 30, 2023 at 6:59pm UTC

oneCentral Website recovered.

3 previous updates