Previous incidents
Instability of RTP servers
Resolved Jan 25, 2023 at 12:33pm UTC
We are currently investigating 2 alerts about instability on our RTP servers which caused disconnected calls on the specific servers.
As soon as we have more details about the issue, we'll update this report.
UPDATE 14:15
We have isolated the issue so the issue won't affect all of our customers.
UPDATE 15:30
We continuously monitoring the issue and isolated our internal routing so it won't affect the vast majority of our customers.
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Microsoft outage affecting Voice365 customers
Resolved Jan 25, 2023 at 10:04am UTC
The issue seems to be resolved by Microsoft, as we dont see any alarms within our monitoring. Microsoft has also mentioned the following on their statuspage:
We’ve identified that a wide-area networking (WAN) routing change caused impact to the service. We’ve rolled back the change and monitoring the service as it recovers. Some of the customers who had previously reported impact are also reporting recovery.
3 previous updates
Hosting Control Portal (VCD) is down
Resolved Jan 25, 2023 at 7:11am UTC
Hosting Control Portal (VCD) recovered.
1 previous update
ROGER365 slow response times from MS Graph and Microsoft Login
Resolved Jan 25, 2023 at 5:39am UTC
Resolved
ROGER365 informed us that they dont see any issues anymore, so we will close the incident.
3 previous updates
Hosting Control Portal (VCD) is down
Resolved Dec 27, 2022 at 11:09am UTC
Hosting Control Portal (VCD) recovered.
1 previous update
Customer Portal is down
Resolved Dec 9, 2022 at 2:13am UTC
Customer Portal recovered.
1 previous update
Some services are down
Resolved Nov 1, 2022 at 7:35pm UTC
Hosting Control Portal (VCP) went down.