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Closing this status update, we will restore the connectivity as soon as the issue at the provider is stable.

We've got the confirmation from most operators (which aren't directly connected to us), the've adjusted the routing towards oneCentral to use more efficient routes.

If you still notice oneway audio calls, please don't hesitate to contact us on support@onecentral.nl.

We have analysed the logs of the VMware machine and the network switches. We see notifications of loss of link on one of the redundant connections.
We have secured the logfiles and will investigate the root cause on a later moment.

For now we will close this incident.

ROGER365 has confirmed the update has been released. With this information we will close the incident. If you have any issue please send an Email to service@onecentral.nl

As of 02:00 AM on 2023-06-04 all systems affected by the outage are fully restored. All virtual machines were migrated off of the faulty server.
Redundancy was fully restored.

The hardware fault is to be further investigated.